Complex Care at Home in Essex, Suffolk & Hertfordshire
Specialist, nurse-led care for complex medical needs — delivered safely in the comfort of home.
CQC Registered · Specialist Trained Carers · Complex Care Experts · Essex, Suffolk & Hertfordshire · Established 2012
Expert care for complex needs — without leaving home
Benefit 1 — Clinical-level care at home
From ventilation support to PEG feeding and neurological care, we provide specialist support tailored to complex conditions.
Benefit 2 — Fully personalised care plans
Every care plan is built around your exact medical needs, routines, and preferences — never a one-size-fits-all approach.
Benefit 3 — Consistent, highly trained carers
A dedicated team trained in complex care, so your loved one receives safe, consistent, and familiar support every day.
Book your home assessment
No obligation. We come to you.
What families say about Maplewood
“Had a really great experience with Maplewood. They are kind, compassionate and caring which is reassuring for us. The quality of care and support we have received is excellent! Would highly recommend their services to anyone looking for home care across Kent, Essex or Suffolk.”
Theo McBrien
“We are very happy that our elderly relative is in kind and caring hands with Maplewood. Reception staff are always available and very helpful, and visiting carers are wonderful.”
Meg Heath
Specialist care made simple
Step 1 — Free home assessment
We visit you to understand medical needs, routines, and the level of care required.
Step 2 — Care plan built around you
We create a detailed, personalised care plan in collaboration with healthcare professionals.
Step 3 — Care begins
Your dedicated care team provides consistent, expert support at home.
You may need complex care if...
You require specialist medical support at home
Support with ventilation, PEG feeding, tracheostomy care, or other advanced needs.
You're managing a long-term condition or injury
Including brain injuries, spinal injuries, neurological conditions, or renal care.
Standard home care isn't enough
When care needs go beyond basic support and require trained, experienced professionals.
Questions we hear a lot
What conditions do you support?
We support a wide range of complex conditions including neurological disorders, spinal injuries, respiratory needs, and more. Care is always tailored to the individual.
Are carers trained for complex medical needs?
Yes. Our carers receive specialist training to safely manage complex conditions and work alongside healthcare professionals when required.
Can care be provided 24/7?
Absolutely. We offer flexible care options including full-time and overnight support depending on your needs.
How quickly can care start?
In many cases, we can begin within a matter of days. Contact us and we’ll give you a clear timeline.
How much does complex care cost?
Costs vary depending on the level of care required. We provide a clear, transparent quote during your free home assessment.
Get the specialist care your loved one deserves
When care needs become more complex, you need a team you can trust. Book your free home assessment today and we’ll guide you every step of the way.
